SHIPPING & RETURNS
Orders received before 12.00 noon Monday - Friday are usually despatched on the same day.
How long does delivery take?
For Royal Mail Second Class postage generally you should receive your order within 2-3 days to Mainland UK and Royal Mail First Class postage you should receive your order on the next working day.
During busy periods such as Sale time, Valentines, Mothers Day, Fathers Day and Christmas, please allow an additional 1-2 days for despatch.
Return & Exchange Policy
We hope that you'll be thrilled with your candles when they arrive but if anything isn't right we are on hand to help. Contact us on for assistance and we'll get back to you promptly.
We take every care to ensure your candles are properly protected during transit but appreciate that very occasionally damaged may occur. We will replace or refund products damaged during delivery if photographic proof of damage is sent to us within 7 days of delivery. We sadly cannot refund or replace candles that have been used.
You are welcome to exchange your product for another candle of the same size and price within 30 days of purchase. The buyer is responsible for the delivery cost on all returned items.
If your package arrives damaged you may return your unused candle(s) for a full refund within 14 days of delivery. Please contact us for further details.